Who is Rhenus Home Delivery?

Rhenus Home Delivery UK operates a premium two-man home delivery service offering quality, professionalism and reliability when dealing directly with consumers. Our top priority is customer satisfaction, which is reflected in our 5* Trustpilot rating with over 12,000 reviews.

We deliver a complete range of large bulky products nationwide, including beds, mattresses, flatpack furniture, sofas, garden furniture and much more. With our 260,000 sq.ft central distribution centre at Magna Park, Lutterworth and six nationwide hubs we deliver and assemble difficult to handle furniture for leading retailers into their customers´ homes throughout the UK with an average lead time of less than 3 days. We operate a hub and spoke model that enables us to facilitate a range of value-added services including next-day delivery and specialized storage solutions.

Customer Journey:

Customer chooses their own date of delivery
Time slot on the afternoon before delivery
Pre-delivery message with ETA
Pre-delivery courtesy call prior to arrival
Delivery to the room-of-choice
Furniture assembly and removal of packaging
Recycle or disposal of old furniture
Fully trained, uniformed, friendly and helpful delivery crews
Fully tracked deliveries

Specialised storage and warehouse solutions:

The highest Health & Safety standards
Use of manual handling equipment to move products
Unloading of containers
Secure storage of goods
Pick and pack service
Computer-controlled inventory
Comprehensively trained and experienced warehouse team through our in-house training academy.

The average delivery date offered is 1.8 days.
0.01% rate claims
5* rating on Trustpilot.